What do you want in a contractor?
How would you rate the quality of work you have received from contractors in the past?
A-Above average
B-Average
C-Below average
How would you rate the customer service of contractors you have hired in the past?
A-Above average
B-Average
C-Below average
What is most important to you when hiring a contractor?
A-Price
B-Service
C-Qaulity of work
Once you find a contactor you like, do you continue to use him for all your projects, or do you shop for the best price?
A-I continue to use the same contractor
B-I shop for the best price
Do you like to receive mailers, or flyers from contractors advertising their services?
A-Yes
B-No
When getting a bid from a contractor, do you like him to give you a price while he is there, or do you like it to be mailed to you?
A-I like a bid on the spot
B-I like him to mail it to me
Once a contractor has done a job for you, do you like a follow up call to make sure you are happy with the work?
A-Yes
B-No
Does the appearance a contactor influence your decision to hire him?
A-Yes
B-No
Does the appearance of a contractors vehicle influence your decision to hire him?
A-Yes
B-No
If a contractor made a mistake on your job (broke a window for example) but repaired the mistake to your satisfaction at no cost to you, would you use that contractor again?
A-Yes
B-No
How important is it to you that your contractor is licensed?
A-Very important
B-Important
C-Not important
How important is it that he has insurance?
A-Very important
B-Important
C-Not important
When hiring contractors, how often do you ask if they are licensed and insured?
A-Always
B-Sometimes
C-Never
Where would you look to find a contractor?
A-The internet
B-Ask a neighbor or friend
C-The yellow pages
D-Mailer
E-Other
Please elaborate on any or all of the questions above. Better yet, tell us what you like to see in a contractor before you will hire him.
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